Testimonials

"Game revenues have almost doubled since making the changes AEM and AOS suggested. Joseph Camarota and his team did a fantastic job with set-up and continue to work with us to analyze weekly ticket payouts, making sure they are not too high or too low, as well as providing unlimited service and support whenever we need it. Prior to working with AEM and AOS, we revenue-shared 48 games with a local operator; unfortunately he could not afford to keep new or quality games in our location. Now we own 40 games and are keeping 100% of the profit. I can't say enough about Frank, Joseph and the AOS sales/service team."

-Bobby Walker, Bob-O's Family Center, El Paso, TX

"I have been dealing with Alpha Omega for over 12 years, and it is always like dealing with family, in a good way! The level of service and depth of knowledge in the gaming industry has really worked for all our game purchases, service issues and gameroom design needs. They really work with my guys on figuring out repairs and help us keep our gameroom in tip top shape. Whenever I purchase new games I always seem to get the best price from them. Many other vendors have quoted and without even asking I already have the best price from Alpha Omega."

-Glenn, SPLIT ROCK GAME ZONE

"Thank you Joseph Camarota, Jr. , Dave Forlano, Henry Stoop, Tony Bari, and the Alpha Team for providing and installing the games and related equipment, including the prizes and the set-up of the redemption prize center."

-Provo Beach ResortProvo, UT

"Alpha-Omega has wonderful customer service. They not only answer the phone with a smile, but they assist you with your needs in a prompt fashion. I would totally recommend them to others. They have superb technical support and give answers that are helpful and clear. This makes troubleshooting a problem much easier. Alpha-Omega has supported us from day one. They are always there to answer questions and share knowledge in order to help make our business a success. We have been very pleased."

Netra Van Tassell, The Clubhouse, Statesboro, GA

"Bob-O’s Family Fun Center has been delighting customers since opening on July 4, 2002, and we've been proud to partner with Alpha-Omega since 2012. Their services have been a game-changer for our arcade. From helping us purchase new games, advising on redemption toys, and assisting with maintenance and parts, to supporting us with analytics, Alpha-Omega does it all. Unlike our previous vendor, where we had little involvement in decision-making or equipment maintenance, Alpha-Omega has built a tight, collaborative relationship with us. They’re always accessible, proactive, and full of fresh ideas to boost sales and customer satisfaction. Since working with Alpha-Omega—and especially after switching to a card system—our arcade revenue has soared, and our customers love the innovative updates to our game room. Joseph and his team have been instrumental in keeping us current with technology, maintaining a fully operational arcade, and providing expert game analysis. What truly sets Alpha-Omega apart is their unwavering support. They’re always just a call, text, or email away. Unlike other sales teams, they’ve stayed by our side long after the initial sale, maintaining our relationship and going the extra mile. Joseph has even personally visited El Paso to check in and support our team. If anyone is considering working with Alpha-Omega, my advice is simple: do it. They know games inside and out and will be with you every step of the way. Their dedication and exceptional service have far exceeded our expectations. Thank you to Joseph and the entire Alpha-Omega team for your loyalty and outstanding customer care. We can’t wait to see what the future holds!" -Stefanie Arciniaga General Manager, Bob-O’s Family Fun Center

"Frank, just wanted to send this to you to show our appreciation in regards to "partnering" with you. It has been six months since we hired you as a consultant and we wanted to let you know that our game revenue is up considerably from the same time a year ago, even in the current economy!. Another thing I wanted to thank you and your staff for is your great response time. So many times in business today, people take your money and run. Not so with you folks. It is worth every penny we have 'invested' with you and the paybacks will be tenfold, I'm sure."

-Steve and Brian Cote, Hilltop Fun Center, Somersworth, NH

Man and Phap were very pleased with the results. The games area was one area they did not have to worry about as they had complete confidence in AEM/Alpha. A month after the grand opening Phap said, "Redemption games is the most successful new concept that Helio brought to the market. Before the grand opening, we thought it may take us a long time to explain the whole "games operation - paper tickets - redemption store" idea to the customers, but they all adapted really fast. Young adults, teens, kids and even parents started going to our center just to play redemption, which exceed our expectation about the games. It was my great pleasure to work with such a supportive and enthusiastic team from AEM and Alpha-Omega Amusements. These game gurus have been playing a great part in our endeavor of learning the concept, choosing games, setting up, operating the whole system and getting us closer to the international arcade game industry." -Helio Fun Center-Vietnam