Customer Service

Customer Service

  • With over 40+ years in business, we continue to recognize the importance of customer satisfaction
  • Clients have unlimited access to our in house technical, merchandise, and marketing staff
  • We offer you unlimited direct access to your Client Representative during normal business hours and for those after hour issues that arise.
Revenue Sharing

Revenue Sharing

 

Alpha-Omega Amusements can provide your entertainment facility with a cost effective way to generate additional revenue with arcade game and coin-op equipment revenue sharing.

Our revenue sharing programs are tailored to each facility on an individual basis. We can help you choose the right mix of equipment that works best for your location.

All of the equipment we supply is either new or fully reconditioned and comes with the manufacturer’s warranty or an Alpha-Omega Sales guarantee.

  • Assortment of programs where each party has an equity interest
  • Revenues allocated based on individual agreement terms
  • Operate, manage, and analyze weekly collection data
Theming and Marketing

Theming and Marketing

 

  • Learn groundbreaking theming and marketing concepts
  • Provide eye-catching logos and designs for your debit cards, tickets and tokens

Redemption Prize Centers

Redemption Prize Centers

Redemption Prize Center Design

  • Design and placement expertise
  • Assist in Display and Setup of your Redemption Center for maximum profitability
  • Selection of top prizes at the lowest cost for merchandisers and redemption centers
  • Fun Haven Redemption Prize CenterLearn how to increase perceived prize value
  • Provide point value cards with customer logos

Rustic Creek Redemption Prize Center

Parts, Supplies, and Tech Support

Parts, Supplies, and Tech Support

Video, Redemption, Arcade Tech Support, Parts Supplies

  • Over 10,000 parts in stock!!
  • Shipped same day when orders are placed before 3:30 p.m. EST
  • Staff resourcefulness provide services that go above and beyond
  • Expert technicians available 8 a.m. to 7 p.m. EST
  • Technicians average 30 years of experience
  • Technical training available – In house or onsite 
Revenue Sharing

Game & Equipment Sales

Alpha-Omega Sales is an independent distributor offering the highest quality and greatest selection of new or used, fully reconditioned coin-operated video and arcade games including redemption and merchandising games.

Included Sales Features:

  • Contact UsProvide earnings and service history on all games based on our route operations

  • Create equipment lists based on individual client’s needs, demographics, and targeted group

  • Calibrate and balance each game to ensure the highest overall game revenues

  • All new games come with manufacturer warranties and Alpha-Omega guarantees

  • Refurbished games are manufacturer certified and Alpha-Omega guaranteed

  • *NEW*Alpha-Omega Sales is the Exclusive Distributor of GameAlert® – a low-cost, real-time business information system for token based family entertainment centers and arcades. Click here for more information.